Updated: 8/5/19 | August 5th, 2019
When I chose to relocation to Sweden, I changed airlines. Normally, I’m a faithful American Airlines traveler as well as member of the Oneworld alliance. I like American Airlines as well as their Oneworld partners (except Finnair — that airline sucks!). However, the primary airline in Sweden, SAS, is part of the star alliance network. Not wanting to lose my elite flier benefits, this year I changed to United Airlines (the primary us star alliance member) in purchase to make elite status. That way, when I flew SAS, I might get lounge gain access to as well as prospective upgrades.
I had never flown with United prior to their merger with Continental. I can’t truly state exactly how their service compares to what it utilized to be, however after 15 flights with them this year, I can state that their present service is absolute shit. I mean, it is so terrible that I would rather walk than fly United.
The believed of having to fly United for the next few months of the year in purchase to reach the top-tier service makes me depressed. (Once I hit top tier, I’ll get a condition match from one more airline so I can be top tier on their network.)
Let me count the reasons why I believe you ought to never fly United Airlines if you have the choice:
1. They lose children.
2. They kick service dogs.
3. They break guitars.
4. United is so bad, pilots will still tell you they’re a Continental crew. It’s their not-so-subtle method of telling you they aren’t part of this mess.
5. United doesn’t respond to client service requests on Twitter.
6. When you do phone call client service, you get some man in India who has no concept what you’re speaking about. Now, I’m a product of the worldwide age, as well as I don’t care where a phone call center is located. Hell, the Mars rover might be answering my client service request. Doesn’t matter. What I care about is that the client service representative speaks my language as well as understands what I’m speaking about. It took 20 minutes for the rep to figure out I desired a round-the-world ticket, not a round-trip ticket. Then, upon telling me that wasn’t his department, he transferred me to somebody else who had no concept why I was calling as well as who likewise passed me off to one more department. as well as one more time when I required help, the representative just hung up on me.
7. Their planes are old as well as ugly.
8. They have the worst on-time condition of all the major airlines.
9. They lose the most bags.
10. Their on-board meals are a joke. I comprehend that economic climate meals are never good, however when I’m paying $10 USD for something, I’d like it to be at least mildly edible. Their snack boxes are not. At least I can get a sandwich on other airlines. The poor (and free) cheese sandwich I got from Croatia Airlines was much better than what you get fed on United.
11. There are no upgrades, even when you offer money. On my flight to Sweden, company class only had three people in it. I asked if there were any type of elite upgrades as well as when they stated no, I asked if I might purchase an upgrade, having heard the man in front of me ask as well as get an affirmative response. I was told, “No, there’s no space.” That airplane flew with a half-empty very first class as well as a mainly empty company class. method to motivate client loyalty among your elite fliers, United!
12. Their in-flight service sucks, as well as the flight attendants are quite sour. (My guess? It’s a manifestation of the crappy business culture post-merger.)
13. Their flights expense much more than their competitors…but with crappier service!
14. They will drag you off planes.
15. They are cutting in-flight home entertainment systems.
16. They are decreasing seat space.
17. as well as everybody is just mean. Every interaction just makes it seem like nobody wishes to be there. everybody is just mean. I fly Delta a great deal as well as everybody is all smiles there. They make you want to fly them! United? Not so much.
***
Words cannot reveal the dislike I have for United. They make my blood boil. us Airways utilized to be my many hated airline in the States, however now I believe United is far worse. At least us Airways is cheap! This video sums out whatever I would tell United:
Not a day that goes by that I don’t hear people grumble about United. The news is littered with reports of their customer-service problems, as well as regular fliers actively try to prevent United. When American Airlines provided to match the elite condition of United’s many regular fliers earlier this year, so numerous people tried to switch that American stopped the offer early.
One of the reasons I like the star alliance is that it is a big airline network with far much more members than Oneworld, including Air new Zealand, ANA, as well as Singapore Airlines — all top-class airlines. however if being a star alliance member implies I have to fly United when I travel around America…no thanks. I’ll pass.
If you’re searching for an airline, please select anybody besides United.
Update: Here’s the story of when my United flight had to make an emergency landing when we lost cabin pressure as well as dropped 20,000 feet.
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